MISSION STATEMENT :
We will provide our customers with the most efficient shopping environment
by presenting the most comprehensive line of cufflinks worldwide
while continually improving our levels of customer service through
training, total quality management, and advances in technology.
ORIGIN :
With over 20 years of experience in the tuxedo industry, the founders
of Buy4LessTuxedo.com realized that we could use the internet to
meet the formal wear needs of customers all over the world. After
establishing ourselves as the #1 online formal wear provider, we
decided to develop a more detailed site focusing on only cufflinks.
Hence, Buy4LessCufflinks.com was formed.
PHILOSOPHY / ENHANCED LEVEL OF CUSTOMER SERVICE :
We believe strongly in relationship-building. In order to make our
mission a reality, we had to network with the best jewelry manufacturers
in the world. Through close relationships and agreements with these
designers, we are able to provide our customers with the largest
selection of cufflinks at the absolute lowest prices. Not only do
we maintain close relationships with the designers and manufacturers,
but we also make relationship-building a priority with our customers.
When dealing with us, you will see that we will always give prompt
responses to any questions or concerns that you have. We get to
know our customers and their individual needs. We believe that if
you feel that one of our representatives develops a close relationship
with you and becomes your own personal consultant, you will be more
likely to do business with us again and again.
IMPORTANCE OF ETHICS :
We believe that it is the responsibility of upper management in
a company to stress the importance of business ethics to all the
employees in a company. We do have a formal written "Code of
Ethics" that we require all employees to understand and abide
by. Our company's core values are:
Respect and Integrity
We hope that you feel comfortable dealing with a company that has
not forgotten that a company needs to be responsible for all of
its actions. We do not anticipate that you will encounter any ethical
issues when dealing with any of our employees; however, if you believe
that you were treated unfairly, please promptly address your situation
to: ethics@buy4lesscufflinks.com
. We take ethics seriously and require that all of our employees
conduct themselves in an ethical manner.
VALUE-CONSCIOUSNESS :
Although we do implement a low pricing structure, we do not
sacrifice quality or value. We do not support, nor conduct, deceptive
business practices such as including inferior second-quality merchandise
in our product lines, "knock-offs", or any "salvaged"
goods that have imperfections in the goods. All of our products
are authentic and manufactured directly by the appropriate manufacturer/designer. |
